Sinch MessageMedia Status

All Systems Operational

The Hub Operational

REST API (api.messagemedia.com, eu.app.api.sinch.com) Operational

SMPP (smpp.messagemedia.com) Operational

Email To SMS Operational

Inbound System (Webhooks) Operational

Legacy APIs Operational

SOAP API (Legacy) Operational

HTTP API (Legacy) Operational

M4U API (Legacy) Operational

Ecosystems Operational

Shopify Operational

Hubspot Operational

NetSuite Operational

Zoho CRM Operational

Big Commerce Operational

Salesforce Operational

Active Campaign Operational

Microsoft Dynamics Operational

SFTP Automation Operational

Oceania (Australia / New Zealand) Operational

North America (US / Canada) Operational

Europe (UK) Operational

South America Operational

Asia Operational

Africa Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 4, 2025

No incidents reported today.

Apr 3, 2025

No incidents reported.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

Error message appearing within Hubspot integration when attempting to send sms messages

Resolved - A temporary issue occurred within the hubspot integration that negatively affected customers ability to send sms messages from the "Most Recent SMS/MMS' section from within the contact. Our developers found the cause of this issue and restored all sms send functionality at 12PM AEDST 26/03/2025
Mar 26, 10:30 AEDT

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

Log out failed error displayed intermittently for users attempting to sign in

Resolved - This incident has been resolved.
Mar 21, 09:48 AEDT

Update - A fix has been implemented and we are monitoring the results.
Mar 21, 09:20 AEDT

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 21, 09:15 AEDT

Identified - The issue has been identified and a fix is being implemented.
Mar 21, 08:42 AEDT

Investigating - We are currently investigating an issue in which some end users receive an error stating "Log out Failed" when attempting to sign into their accounts.
Mar 21, 08:23 AEDT