Sinch MessageMedia Status

All Systems Operational

Sinch MessageMedia - Services Operational

The Hub Operational

REST API Operational

SMPP Operational

Email To SMS Operational

SFTP Automation Operational

Inbound System (Webhooks) Operational

Sinch MessageMedia - Ecosystems Operational

Shopify Operational

Hubspot Operational

NetSuite Operational

Zoho CRM Operational

Big Commerce Operational

Salesforce Operational

Active Campaign Operational

Microsoft Dynamics Operational

Sinch MessageMedia - Legacy APIs Operational

SOAP API (Legacy) Operational

HTTP API (Legacy) Operational

M4U API (Legacy) Operational

External Connectivity Operational

APAC Operational

North America Operational

Asia Operational

Middle East & Africa Operational

Europe Operational

South America Operational

Brands Operational

MessageNet Operational

DirectSMS Operational

MobiPost Operational

SMSCentral Operational

WholesaleSMS Operational

Streetdata Operational

Brands Messaging API Operational

MessageNet API Operational

DirectSMS API Operational

Mobipost API Operational

SMScentral API Operational

WholesaleSMS API Operational

Streetdata API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 3, 2025

No incidents reported today.

Dec 2, 2025

SMS Delivery Delays North America - Verizon

Resolved - This incident has been resolved.
Dec 2, 23:42 AEDT

Update - We are currently observing delivery issues related to toll free traffic sent to Verizon-US.
Dec 2, 06:19 AEDT

Investigating - Due to a high volume of traffic with US carriers, we are observing some deliverability delays to North American numbers. We are continuing to investigate this issue.
Dec 2, 06:02 AEDT

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

Mobile App Inbox Sending Issue

Resolved - This incident has been resolved.
Nov 20, 05:59 AEDT

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 20, 05:45 AEDT

Update - We are continuing to work on a fix for this issue.
Nov 20, 04:43 AEDT

Update - We are continuing to work on a fix for this issue.
Nov 20, 03:57 AEDT

Identified - The issue has been identified and a fix is being implemented.
Nov 20, 03:42 AEDT

Investigating - We are currently investigating an issue with our mobile app where users are unable to send messages. The UI presents a message at the bottom of the conversation stating "You are in view mode for this conversation. Switch to the web for messaging".
Nov 20, 03:19 AEDT

Nov 19, 2025

No incidents reported.