Higher loading times for hub.messagemedia.com

Incident Report for Sinch MessageMedia

Resolved

This incident has been resolved.

Posted Jan 08, 2026 - 06:08 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 08, 2026 - 06:06 AEDT

Investigating

We are currently investigating an issue in which end users will experience longer wait times upon attempting to load hub.messagemedia.com. The page eventually loads after some time if the end user waits.

Posted Jan 08, 2026 - 05:47 AEDT

This incident affected: Sinch MessageMedia - Services (The Hub).