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Delivery Issue US - Verizon

Incident Report for Sinch MessageMedia

Resolved

This incident has been resolved.
Posted Jan 16, 2026 - 00:27 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 15, 2026 - 23:33 AEDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 15, 2026 - 23:26 AEDT

Update

We are continuing to investigate this issue.
Posted Jan 15, 2026 - 07:56 AEDT

Investigating

We are currently observing delivery issues in US - Verizon.

Incident Start Time: 2026-01-14 17:00 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Jan 15, 2026 - 06:05 AEDT
This incident affected: External Connectivity (North America).