Toll Free Number degraded performance

Incident Report for Sinch MessageMedia

Resolved

This incident has been resolved.

Posted Dec 16, 2021 - 05:37 AEDT

Investigating

We are currently investigating reports of latency issues across all US and CA carriers for Toll-Free SMS and MMS deliverability. We will provide updates as they arrive and have escalated to the appropriate units.

Posted Dec 16, 2021 - 03:42 AEDT

This incident affected: Sinch MessageMedia (The Hub, REST API) and External Connectivity (North America).