We are currently performing upgrades to our reporting infrastructure. During this time messages and delivery receipts will be delayed from appearing in reports by approximately 2 hours. There will be no impact to the rate at which messages are sent or received, and you will still be able to view all recent messages in the Inbox. Once the maintenance is complete all messages and delivery receipts sent or received during the upgrade will be processed and displayed in reports as normal.
Sep 21, 2023 - 14:48 AEST
Update - The report delays have improved significantly. We have made substantial progress, and our current reporting delay levels are consistently under 15 minutes.
Sep 19, 2023 - 14:43 AEST
Monitoring - Confirming that Reporting is currently delayed up to 50 minutes in our Portal/API. No data has been lost and your reports will catch up soon.
Inbound/Outbound Messages will continue to send instantly, however reporting logs may take some time to show each message.
Apologies for this delay.
Sep 19, 2023 - 11:00 AEST
Next Generation MessageMedia Web Portal.
REST API (api.messagemedia.com)
RESTful API connecting to Unified Gateway
SMPP API connecting to Unified Gateway (smpp.messagemedia.com)
Email To SMS
Email2SMS - Sending SMS messages via your email client. You should be using domain *pcsms.com.au / .co.nz / .us / .co.uk depending on your region
Inbound System (Webhooks)
Issues relating to the processing of inbound messages and delivery receipts
SOAP API (Legacy)
SOAP API connecting to various legacy endpoints (soap.messagemedia.com, soap.m4u.com, au, xml.m4u.com.au, xmlf1.m4u.com.au)
HTTP API (Legacy)
A legacy API that connects to https://http-api.m4u.com.au/api/send.php?
M4U API (Legacy)
API's that connect to our M4U API. These include .NET & COM (smsmaster.m4u.com.au)
The MessageMedia app for Shopify (https://messagemedia.com/au/sms-integrations/shopify/)
The MessageMedia app for Hubspot (https://messagemedia.com/au/sms-integrations/hubspot/)
The MessageMedia integration into NetSuite (https://messagemedia.com/au/sms-integrations/sms-for-netsuite/)
The MessageMedia app for Zoho CRM (https://messagemedia.com/au/sms-integrations/sms-for-zoho-crm/)
The MessageMedia app for Big Commerce (https://messagemedia.com/au/sms-integrations/sms-for-bigcommerce/)
The MessageMedia app for Salesforce (https://messagemedia.com/au/sms-integrations/sms-for-salesforce/)
The MessageMedia app for Active Campaign (https://messagemedia.com/au/sms-integrations/sms-for-activecampaign/)
The MessageMedia app for Microsoft (https://messagemedia.com/au/sms-integrations/sms-for-microsoft-dynamics/)
SFTP Server for automated client file uploads
Oceania (Australia / New Zealand)
Messaging relating to the Oceania region, including outbound or inbound messaging.
North America (US / Canada)
Messaging relating to the North America region, including outbound or inbound messaging.
Messaging relating to the European region, including outbound or inbound messaging.
Messaging relating to the South American region, including outbound or inbound messaging.
Messaging relating to the Asian region, including outbound or inbound messaging.
Messaging relating to the African region, including outbound or inbound messaging.
Number Lookup (HLR availability lookup)
Home location register (HLR) availability lookup provide a simple way to clean your database by identifying unreachable phone numbers, so you can filter them out and only pay for messages delivered to actual customers.