Sinch MessageMedia Status

All Systems Operational

Sinch MessageMedia - Services Operational

The Hub Operational

REST API Operational

SMPP Operational

Email To SMS Operational

SFTP Automation Operational

Inbound System (Webhooks) Operational

Sinch MessageMedia - Ecosystems Operational

Shopify Operational

Hubspot Operational

NetSuite Operational

Zoho CRM Operational

Big Commerce Operational

Salesforce Operational

Active Campaign Operational

Microsoft Dynamics Operational

Sinch MessageMedia - Legacy APIs Operational

SOAP API (Legacy) Operational

HTTP API (Legacy) Operational

M4U API (Legacy) Operational

External Connectivity Operational

APAC Operational

North America Operational

Asia Operational

Middle East & Africa Operational

Europe Operational

South America Operational

Brands Operational

MessageNet Operational

DirectSMS Operational

MobiPost Operational

SMSCentral Operational

WholesaleSMS Operational

Streetdata Operational

Brands Messaging API Operational

MessageNet API Operational

DirectSMS API Operational

Mobipost API Operational

SMScentral API Operational

WholesaleSMS API Operational

Streetdata API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 15, 2026

No incidents reported today.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

Issue Adding or Editing Contacts in the UI

Resolved - This incident has been resolved.
Feb 11, 13:23 AEDT

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 11, 12:31 AEDT

Investigating - We are currently investigating an issue where end users are unable to add or edit contacts within the platform. No error message appears, but updates are not being saved.

Our engineers are actively working to resolve this issue and will provide updates as soon as possible
Feb 11, 11:15 AEDT

Feb 10, 2026

No incidents reported.

Feb 9, 2026

AU - Outbound Message Delays

Resolved - This incident has been resolved.
Feb 9, 14:42 AEDT

Identified - The issue has been identified and a fix is being implemented.
Feb 9, 14:23 AEDT

Update - Telstra has confirmed the issue on their end and they currently working to resolve it. SMS delivery and sending may be impacted.
Feb 9, 13:43 AEDT

Update - We are continuing to investigate this issue.
Feb 9, 12:59 AEDT

Investigating - Dear Customer,

We are currently investigating an issue with messages not being sent and stuck in Enroute status.

Our engineers are reviewing this and working to resolve it as quickly as possible.
Feb 9, 12:59 AEDT

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.