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All Systems Operational

Sinch MessageMedia - Services Operational
The Hub Operational
REST API Operational
SMPP Operational
Email To SMS Operational
SFTP Automation Operational
Inbound System (Webhooks) Operational
Sinch MessageMedia - Ecosystems Operational
Shopify Operational
Hubspot Operational
NetSuite Operational
Zoho CRM Operational
Big Commerce Operational
Salesforce Operational
Active Campaign Operational
Microsoft Dynamics Operational
Sinch MessageMedia - Legacy APIs Operational
SOAP API (Legacy) Operational
HTTP API (Legacy) Operational
M4U API (Legacy) Operational
External Connectivity Operational
APAC Operational
North America Operational
Asia Operational
Middle East & Africa Operational
Europe Operational
South America Operational
Brands Operational
MessageNet Operational
DirectSMS Operational
MobiPost Operational
SMSCentral Operational
WholesaleSMS Operational
Streetdata Operational
Brands Messaging API Operational
MessageNet API Operational
DirectSMS API Operational
Mobipost API Operational
SMScentral API Operational
WholesaleSMS API Operational
Streetdata API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 13, 2026

No incidents reported today.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026
Australia - Issue Affecting Verified Alphanumeric Sender IDs
Resolved - This incident has been resolved.
Jul 1, 15:56 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 1, 11:08 AEST
Investigating - We are currently investigating an issue with messages being over stamped with unverified that is affecting a small subset of customers that have account hierarchies containing multiple sub-accounts. For these impacted accounts, registered and verified alphanumeric sender IDs may be incorrectly replaced with unverified sender IDs.

Our engineering teams are actively investigating the cause and working to restore normal sender ID behaviour as quickly as possible.
We will provide a further update as soon as more information becomes available.
Jul 1, 09:20 AEST
Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

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