Sinch MessageMedia Status

All Systems Operational

Sinch MessageMedia - Services Operational

The Hub Operational

REST API Operational

SMPP Operational

Email To SMS Operational

SFTP Automation Operational

Inbound System (Webhooks) Operational

Sinch MessageMedia - Ecosystems Operational

Shopify Operational

Hubspot Operational

NetSuite Operational

Zoho CRM Operational

Big Commerce Operational

Salesforce Operational

Active Campaign Operational

Microsoft Dynamics Operational

Sinch MessageMedia - Legacy APIs Operational

SOAP API (Legacy) Operational

HTTP API (Legacy) Operational

M4U API (Legacy) Operational

External Connectivity Operational

APAC Operational

North America Operational

Asia Operational

Middle East & Africa Operational

Europe Operational

South America Operational

Brands Operational

MessageNet Operational

DirectSMS Operational

MobiPost Operational

SMSCentral Operational

WholesaleSMS Operational

Streetdata Operational

Brands Messaging API Operational

MessageNet API Operational

DirectSMS API Operational

Mobipost API Operational

SMScentral API Operational

WholesaleSMS API Operational

Streetdata API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 30, 2026

No incidents reported today.

May 29, 2026

No incidents reported.

May 28, 2026

Web Portal - Australian Alpha Tag Registration Delays

Resolved - This incident has been resolved.
May 28, 16:16 AEST

Monitoring - A fix has been implemented and we are monitoring the results.
May 28, 11:49 AEST

Investigating - We are currently investigating an issue with the Web Portal UI impacting the processing of new Australian Alpha Tag registration requests. Requests are timing out and users are unable to proceed to the next step of the registration process.

This issue is limited to the registration interface only. There is no impact to existing Alpha Tags or current message sending services.
May 28, 11:20 AEST

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

Contacts UI unavailable or failing to load

Resolved - This incident has been resolved.
May 19, 00:10 AEST

Monitoring - A fix has been implemented and we are monitoring the results.
May 19, 00:07 AEST

Identified - The issue has been identified and a fix is being implemented.
May 19, 00:03 AEST

Investigating - We are currently investigating an issue affecting the Contacts section within the Sinch MessageMedia and Engage UI.

Customers may experience errors, blank pages, or inability to access or manage contacts.

Messaging delivery services and APIs are currently operating normally.

We will provide further updates as more information becomes available.
May 19, 00:03 AEST

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.