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All Systems Operational
The Hub ? Operational
REST API (api.messagemedia.com) ? Operational
SMPP (smpp.messagemedia.com) ? Operational
Email To SMS ? Operational
Inbound System (Webhooks) ? Operational
Legacy APIs Operational
SOAP API (Legacy) ? Operational
HTTP API (Legacy) ? Operational
M4U API (Legacy) ? Operational
Ecosystems Operational
Shopify ? Operational
Hubspot ? Operational
NetSuite ? Operational
SFTP Automation ? Operational
Oceania (Australia / New Zealand) ? Operational
North America (US / Canada) ? Operational
Europe (UK) ? Operational
South America ? Operational
Asia ? Operational
Africa ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Infrastructure Maintenance Jul 28, 17:00-20:00 AEST
Dear Customer,

We will be doing a planned maintenance on our internal infrastructure. This will be done in the following window:

- 28/07/2021 17:00 - 20:00 UTC+10 (28/07/2021 07:00 - 10:00 UTC+0)

There is no planned outages or disruptions during this window.

If you have any questions, please reach out to support@messagemedia.com
Posted on Jul 22, 15:22 AEST
System Metrics Month Week Day
REST API Response (api.messagemedia.com) ?
Fetching
REST API Uptime
Fetching
Past Incidents
Jul 27, 2021

No incidents reported today.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.

Jul 14, 2021
North America Deliverability Degradation
Resolved - This incident has been resolved.
Jul 14, 22:13 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 14, 22:07 AEST
Investigating - We are aware of service degradation with delivery to the United States and Canada. We are currently investigating this.
Jul 14, 20:22 AEST
Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Jul 14, 19:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 17:00 AEST
Scheduled - Dear Customer,

We will be doing a planned maintenance on our internal infrastructure. This will be done in the following window:

- 14/07/2021 17:00 - 19:00 UTC+10 (14/07/2021 07:00 - 09:00 UTC+0)

There is no planned outages or disruptions during this window.

As part of the maintenance, customers that utilise our automations or workflows for webhooks may notice an IP change of where these come from. We do not recommend customers whitelist specific IP's, as these can change without notice. If you do need to whitelist this, please do so by the domain.

Note this is specifically if setup via the automations in our web portal, not via the API or webhooks section.

If you have any questions, please reach out to support@messagemedia.com
Jul 7, 15:35 AEST
Jul 13, 2021

No incidents reported.

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