Welcome to the MessageMedia status page. Subscribe for real-time information about the status of our service via the subscribe link above.
All Systems Operational
The Hub ? Operational
REST API (api.messagemedia.com) ? Operational
SMPP (smpp.messagemedia.com) ? Operational
Email To SMS ? Operational
Inbound System (Webhooks) ? Operational
Legacy APIs Operational
SOAP API (Legacy) ? Operational
HTTP API (Legacy) ? Operational
M4U API (Legacy) ? Operational
Ecosystems Operational
Shopify ? Operational
Hubspot ? Operational
NetSuite ? Operational
SFTP Automation ? Operational
Oceania (Australia / New Zealand) ? Operational
North America (US / Canada) ? Operational
Europe (UK) ? Operational
South America ? Operational
Asia ? Operational
Africa ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
REST API Response (api.messagemedia.com) ?
Fetching
REST API Uptime
Fetching
Past Incidents
Jun 14, 2021

No incidents reported today.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021
Resolved - This incident has been resolved.
Jun 11, 06:01 AEST
Investigating - We have detected degraded performance for Toll-Free Numbers, particularly with MMS sending and receiving. This affects all North American traffic. We have engaged relevant stakeholders and are currently investigating.
Jun 11, 05:18 AEST
Jun 10, 2021
Resolved - This incident has been resolved.
Jun 10, 05:23 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 10, 03:33 AEST
Identified - The issue has been identified and a fix is being implemented.
Jun 10, 01:38 AEST
Investigating - Toll-Free numbers may be experiencing latency issues with SMS delivery, specifically over Verizon Wireless. This may impact sending messages and receiving Delivery Receipts. We are monitoring and will provide further details as they arrive.
Jun 10, 01:29 AEST
Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021
Completed - The scheduled maintenance has been completed.
Jun 7, 14:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 11:00 AEST
Scheduled - Dear Customer,

We will be undertaking a maintenance period on our legacy Australian Email to SMS domains. This includes all subdomains of @pcsms.com.au:

- @pcsms.com.au
- @e2s.pcsms.com.au
- @beta.pcsms.com.au

During this period, there is no expected downtime or outages with the service.

Below is the maintenance window.

- 07/06/2021 11:00 - 14:00 UTC+10 (07/06/2021 01:00 - 04:00 UTC+0)

If you have any questions, please reach out to support@messagemedia.com
Jun 3, 10:36 AEST
Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021
Completed - The scheduled maintenance has been completed.
Jun 3, 16:01 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 13:01 AEST
Scheduled - Dear Customer,

We will be undertaking a maintenance period on our legacy HTTP API. This involves the following endpoint:

- https://http-api.m4u.com.au/api/send.php?

During this period, there is no expected downtime or outages with the service.

Below is the maintenance window.

- 03/06/2021 13:00 - 16:00 UTC+10 (03/06/2021 03:00 - 06:00 UTC+0)

If you have any questions, please reach out to support@messagemedia.com
Jun 3, 10:30 AEST
Jun 2, 2021

No incidents reported.

Jun 1, 2021
Resolved - A permanent fix has been deployed for this issue now and the issue is resolved.

If you have any questions or concerns, please reach out to support@messagemedia.com
Jun 1, 13:41 AEST
Monitoring - We have placed in a temporary fix to this problem that should allow regular sending to resume.

A more permanent fix will be put in place tomorrow relating to this issue.

An update will be provided once that has gone live.
May 31, 18:13 AEST
Update - Our team currently have a fix ready for this issue and are looking to deploy it shortly.

An additional update will be provided once it is live.
May 31, 09:57 AEST
Identified - We’re currently experiencing issues with legacy M4U over https (443) and that we’re working on a fix.
May 28, 23:05 AEST
Investigating - Dear Customer,
We are currently aware of a problem some customers are seeing on our legacy M4UD API.
May 28, 21:25 AEST
May 31, 2021