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All Systems Operational
The Hub ? Operational
REST API (api.messagemedia.com) ? Operational
SMPP (smpp.messagemedia.com) ? Operational
Email To SMS ? Operational
Inbound System (Webhooks) ? Operational
Legacy APIs Operational
SOAP API (Legacy) ? Operational
HTTP API (Legacy) ? Operational
M4U API (Legacy) ? Operational
Ecosystems Operational
Shopify ? Operational
Hubspot ? Operational
NetSuite ? Operational
Zoho CRM ? Operational
Big Commerce ? Operational
Salesforce ? Operational
Active Campaign ? Operational
Microsoft Dynamics ? Operational
SFTP Automation ? Operational
Oceania (Australia / New Zealand) ? Operational
North America (US / Canada) ? Operational
Europe (UK) ? Operational
South America ? Operational
Asia ? Operational
Africa ? Operational
Number Lookup (HLR availability lookup) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024
Resolved - We have encountered an incident that temporarily affected message sending for broadcasts created, and may have resulted in delays of up to 30 minutes between 15:48 and 16:25 between the broadcast submission and message being processed.
We have deployed the fix for this and the issue is resolved.

Mar 14, 03:48 AEDT
Mar 13, 2024

No incidents reported.

Mar 12, 2024

No incidents reported.

Mar 11, 2024

No incidents reported.

Mar 10, 2024

No incidents reported.

Mar 9, 2024
Resolved - The incident has been resolved and all systems are operational.
Mar 9, 10:16 AEDT
Investigating - We are currently observing delays for Outbound SMS and Reporting.
Our teams have been notified and are working on identifying and fixing the issue.

Impact: Delayed MT's/Missing delivery receipts/Late delivery receipts/Delayed Reporting

Mar 9, 08:30 AEDT
Mar 8, 2024
Resolved - This incident has been resolved.
Mar 8, 11:03 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 7, 11:47 AEDT
Update - We are continuing to investigate this issue.
Mar 7, 10:52 AEDT
Investigating - We are currently experiencing issues for some customers where messages from the trusted (approved) alpha tags are getting rejected. We are aware of the issue and actively investigating the root cause.
Mar 7, 10:47 AEDT
Mar 7, 2024
Mar 6, 2024

No incidents reported.

Mar 5, 2024

No incidents reported.