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All Systems Operational
The Hub ? Operational
REST API (api.messagemedia.com) ? Operational
SMPP (smpp.messagemedia.com) ? Operational
Email To SMS ? Operational
Inbound System (Webhooks) ? Operational
Legacy APIs Operational
SOAP API (Legacy) ? Operational
HTTP API (Legacy) ? Operational
M4U API (Legacy) ? Operational
Ecosystems Operational
Shopify Operational
Hubspot ? Operational
NetSuite ? Operational
SFTP Automation ? Operational
Oceania (Australia / New Zealand) ? Operational
North America (US / Canada) ? Operational
Europe (UK) ? Operational
South America ? Operational
Asia ? Operational
Africa ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
REST API Response (api.messagemedia.com) ?
Fetching
REST API Uptime
Fetching
Past Incidents
Jan 26, 2022

No incidents reported today.

Jan 25, 2022

No incidents reported.

Jan 24, 2022

No incidents reported.

Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022
North America Messaging Issues
Resolved - This incident is resolved. Processing of backlog Delivery Receipts ("DRs") is also reported as complete. Our internal reporting in the Hub portal could be affected by the influx of DRs, and should be normalized soon. Thank you for your patience in this matter.
Jan 16, 03:28 AEDT
Update - We are continuing to monitor for any further issues.
Jan 15, 09:23 AEDT
Monitoring - We currently observe delays with AT&T SMS only, TMobile and Verizon SMS delays have been resolved. We expect AT&T delays to be resolved as soon as possible and will report results as they arrive.
Jan 15, 07:03 AEDT
Update - Although a fix has been implemented, there are reports downstream of a significant issue with Toll-Free deliverability across the US and Canada. We have escalated and will provide details as they arrive. Our Gateway continues to function. This is a downstream issue.
Jan 15, 03:26 AEDT
Identified - The issue has been identified and a fix is being implemented.
Jan 15, 02:15 AEDT
Update - We are continuing our investigation, there are currently delivery issues towards North American networks using Toll-Free numbers.

Updates to follow as we have more information.
Jan 15, 01:47 AEDT
Investigating - We have been made aware of messaging issues to North America. We are currently investigating this.
Jan 15, 01:02 AEDT
Jan 15, 2022
Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

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