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All Systems Operational
The Hub ? Operational
REST API (api.messagemedia.com) ? Operational
SMPP (smpp.messagemedia.com) ? Operational
Email To SMS ? Operational
Inbound System (Webhooks) ? Operational
Legacy APIs Operational
SOAP API (Legacy) ? Operational
HTTP API (Legacy) ? Operational
M4U API (Legacy) ? Operational
Ecosystems Operational
Shopify ? Operational
Hubspot ? Operational
NetSuite ? Operational
Zoho CRM ? Operational
Big Commerce ? Operational
Salesforce ? Operational
Active Campaign ? Operational
Microsoft Dynamics ? Operational
SFTP Automation ? Operational
Oceania (Australia / New Zealand) ? Operational
North America (US / Canada) ? Operational
Europe (UK) ? Operational
South America ? Operational
Asia ? Operational
Africa ? Operational
Number Lookup (HLR availability lookup) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
REST API Response (api.messagemedia.com) ?
Fetching
Past Incidents
Apr 1, 2023

No incidents reported today.

Mar 31, 2023
New Zealand - Message Delays on One.NZ (Vodafone)
Resolved - This incident has been resolved.
Mar 31, 18:07 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 31, 17:54 AEDT
Identified - We are monitoring message delays on the One.NZ network, they are investigating the issue.

Messages are queuing and will be delivered as soon as we are able to connect.
Mar 31, 16:39 AEDT
Mar 30, 2023

No incidents reported.

Mar 29, 2023
New Zealand - Message Delays on 2Degrees
Resolved - This incident has been resolved.
Mar 29, 11:40 AEDT
Monitoring - We are monitoring message delays on the 2Degrees network.

2Degrees have implemented a fix and queued messages are being processed.
Mar 29, 08:46 AEDT
Mar 28, 2023
Infrastructure Maintenance (SMPP API)
Completed - The scheduled maintenance has been completed.
Mar 28, 15:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 14:00 AEDT
Scheduled - Dear Customer,

We will be doing a planned maintenance on our internal infrastructure. This will be done in the following window:

Start: Mar 28th 03:00 UTC (Mar 28th 14:00 AEDT)
End: Mar 28th 04:00 UTC (Mar 28th 15:00 AEDT)

There is no planned outages or disruptions during this window.

If you have any questions, please reach out to support@messagemedia.com
Mar 25, 11:13 AEDT
Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023
Infrastructure Maintenance (SMPP API)
Completed - The scheduled maintenance has been completed.
Mar 23, 15:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 14:01 AEDT
Scheduled - Dear Customer,

We will be doing a planned maintenance on our internal infrastructure. This will be done in the following window:

Start: Mar 23rd 03:00 UTC (Mar 23rd 14:00 AEDT)
End: Mar 23rd 04:00 UTC (Mar 23rd 15:00 AEDT)

There is no planned outages or disruptions during this window.

If you have any questions, please reach out to support@messagemedia.com
Mar 21, 19:56 AEDT
Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023
MessageMedia - Reporting Delays
Resolved - This incident has been resolved.

Time of resolution: 20th of March 2023, 06:26 PM (AEDT)
Mar 20, 18:29 AEDT
Identified - Confirming that Reporting is currently delayed up to 30 minutes. No data has been lost and your reports will catch up soon.

Messages will continue to send instantly, however logs may take some time to show each message.

MessageMedia apologies for this delay.
Mar 20, 14:40 AEDT
Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

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