Issue with MMS sending via the Hub

Incident Report for Sinch MessageMedia

Resolved

This incident has been resolved.

Posted Sep 05, 2024 - 05:21 AEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 05, 2024 - 04:59 AEST

Investigating

We are investigating a possible issue with MMS sending via the Sinch MessageMedia Hub. SMS remains unaffected. We have escalated to the relevant parties and will provide details as they arrive.

Posted Sep 05, 2024 - 02:22 AEST

This incident affected: The Hub.