Delays with receiving MMS

Incident Report for MessageMedia

Resolved

This incident has been resolved.

Posted May 29, 2023 - 14:38 AEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 29, 2023 - 08:50 AEST

Investigating

We are currently experiencing delays with receiving MMS on our dedicated numbers. Our team is working diligently to resolve the issue as soon as possible. Sending/Receiving SMS working with no issue.

Posted May 28, 2023 - 13:09 AEST

This incident affected: The Hub, REST API (api.messagemedia.com), SMPP (smpp.messagemedia.com), Email To SMS, Inbound System (Webhooks), SFTP Automation, Oceania (Australia / New Zealand), North America (US / Canada), Europe (UK), South America, Asia, Africa, and Number Lookup (HLR availability lookup).