Australia - Call Forwarding Degradation
Incident
Report for Sinch MessageMedia
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
The issue has been identified and a fix is being implemented.
Update
Our teams are still actively investigating the issue impacting a subset of dedicated numbers on our Australian Call Forwarding service. We're continuing to work closely with our upstream provider to pinpoint the root cause.
We'll share further updates as soon as more information becomes available.
We'll share further updates as soon as more information becomes available.
Update
We are continuing to investigate the issue affecting a subset of dedicated numbers in our Australian Call Forwarding service. Our engineering team remains actively engaged with our upstream provider to isolate the root cause.
Further updates will be provided as soon as new information becomes available.
Further updates will be provided as soon as new information becomes available.
Update
We are still investigating the issue affecting a subset of dedicated numbers in our Australian Call Forwarding service. Our engineering team is actively working with our provider to identify the root cause.
We’ll continue to provide updates as more information becomes available.
We’ll continue to provide updates as more information becomes available.
Investigating
We are currently investigating an issue affecting our Australian Call Forwarding services.
A subset of dedicated numbers is experiencing problems where calls are either not being forwarded as expected or are disconnecting prematurely.
Our team is actively working to identify the root cause and implement a fix. We will provide further updates as they become available.
A subset of dedicated numbers is experiencing problems where calls are either not being forwarded as expected or are disconnecting prematurely.
Our team is actively working to identify the root cause and implement a fix. We will provide further updates as they become available.
This incident affected: External Connectivity (APAC).