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Toll Free Number Sending Issues
Incident Report for Sinch MessageMedia
Resolved
This incident has been resolved.
Posted Nov 12, 2024 - 02:36 AEDT
Monitoring
A fix has been implemented for the subset of numbers and we are monitoring the results.
Posted Nov 12, 2024 - 00:15 AEDT
Update
We are continuing to investigate this issue.
Posted Nov 10, 2024 - 23:36 AEDT
Update
We are continuing to investigate this issue.
Posted Nov 09, 2024 - 20:28 AEDT
Update
We are currently investigating an issue affecting a small subset of toll free numbers in North America in which customers will see messages fail to deliver.
Posted Nov 09, 2024 - 07:09 AEDT
Update
We are continuing to investigate this issue.
Posted Nov 09, 2024 - 03:37 AEDT
Investigating
We are currently investigating an issue affecting a subset of dedicated numbers in which customers will see messages fail to deliver.
Posted Nov 09, 2024 - 03:04 AEDT
This incident affected: North America (US / Canada).
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