We will be performing maintenance on our API SMS Database Service during the following window:
Start: Thursday, 07 May 2026, 10:00 AM AEDT End: Thursday, 07 May 2026, 11:00 AM AEDT
During this maintenance window, messages sent via API may experience temporary failures of up to 5 minutes.
Impact details:
- Messages sent via API between 10:00 AM and 11:00 AM AEDT may temporarily fail for up to 5 minutes. - There will be no impact to scheduled messages via the Hub during this time. - All Hub messages, including immediate sends and inbound messages, will continue to send and receive as normal.
Please contact the Support Team if you require any further information or assistance.
Posted Apr 24, 2026 - 09:37 AEST
This scheduled maintenance affects: External Connectivity (APAC), Sinch MessageMedia - Legacy APIs (SOAP API (Legacy), HTTP API (Legacy), M4U API (Legacy)), Brands (MobiPost, SMSCentral), and Brands Messaging API (Mobipost API, SMScentral API).
