US and CA Dedicated Short Codes

Incident Report for MessageMedia

Resolved

This incident has been resolved.

Posted Oct 08, 2021 - 07:05 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 08, 2021 - 06:33 AEDT

Investigating

We are currently investigating a degradation in service for US and Canadian Dedicated Short Codes. We have engaged all relevant parties and will update this page as soon as more details are gathered.

Posted Oct 08, 2021 - 04:57 AEDT

This incident affected: The Hub, REST API (api.messagemedia.com), and North America (US / Canada).