Web Portal Reporting Delay
Incident
Report for MessageMedia
Resolved
Our monitoring has shown that reporting has remained stable and updating in a timely manner.
This issue is now resolved.
This issue is now resolved.
Monitoring
Reporting has now returned back to normal levels.
We will continue to monitor this throughout the day.
We will continue to monitor this throughout the day.
Update
We are still working on reducing the delay in the reporting.
It is currently lowering and is now sitting at an average of 50 minutes.
We will provide further updates as this progresses.
It is currently lowering and is now sitting at an average of 50 minutes.
We will provide further updates as this progresses.
Identified
We are currently experiencing delays in the reporting available in the web portal. This is impacting the following reports:
- Detailed Reports
- Campaign Reports
- Sub Account Usage Reports
At this time, the reporting is delayed by around 1 hour.
We have identified the delay and are currently working on a resolution. Services such as email notifications or sending of replies to webhooks are still working in real-time.
If you have any questions, please contact us at support@messagemedia.com
- Detailed Reports
- Campaign Reports
- Sub Account Usage Reports
At this time, the reporting is delayed by around 1 hour.
We have identified the delay and are currently working on a resolution. Services such as email notifications or sending of replies to webhooks are still working in real-time.
If you have any questions, please contact us at support@messagemedia.com
This incident affected: The Hub.